Creating Stability, Fostering Independence
Group Home Residential Services
A steady, everyday-life home for adult men with intellectual and developmental disabilities — where the staff-to-client ratio makes real, individualized support possible.
Our group home offers a consistent approach where the staff-to-client ratio allows more effective learning and truly individualized support. Days are structured but not clinical. Meals happen in a kitchen, laundry gets folded in a living room, and life happens the way it does in any other home.
Every client has an individualized, person-centered plan built around their goals — informed by the Support Intensity Scale (SIS) assessment. We focus on the skills that expand a person's independence: cooking, self-care, budgeting, transportation, community connection, and the everyday routines that make a house feel like a home.
Direct Support Professionals are trained, consistent, and present. Turnover matters, so we hire carefully and treat our team like the people they are.
What clients and families can expect
- A person-centered plan that reflects the client's own words and goals.
- Support with daily living skills — cooking, cleaning, self-care, medication management.
- Community activities chosen by the client, not scheduled for them.
- Regular communication with families and support coordinators.
- Coordination with the CSB, primary care, and any behavioral or clinical supports.
Talk with us
Not sure if this fits?
Request a consultation or email info@thoroughcare.org and we'll help you figure it out.
Request a consultationNew to this? Read our Admissions & Referrals guide or contact our team.
Common questions
What families and coordinators ask us most.
How do I get DD Waiver funding?
Start with your local Community Services Board (CSB). Your support coordinator can screen for waiver eligibility, add you to the wait list, and — once slots open — help match you with a licensed provider like Thorough Care. We're happy to walk families through this on a call.
What is the SIS assessment?
The Support Intensity Scale (SIS) is a standardized assessment that measures the type and intensity of support a person needs across daily life, health, safety, and community activities. We use SIS results to shape each client's individualized, person-centered plan.
How do I make a referral?
CSB support coordinators can refer directly by calling us or emailing info@thoroughcare.org. Families can also contact us — we'll coordinate with the CSB for you. Bring the client's ISP or SIS results if you have them; if not, we'll help gather what's needed.
Do you accept Medicaid?
Yes. Thorough Care is a licensed Medicaid DD Waiver provider in Virginia. Waiver services covered by Medicaid are billed directly — there's no out-of-pocket cost to the family for covered services.
Is there a waitlist?
It depends on the home and the level of support requested. Call us for current availability — we'll give you a straight answer and let you know timelines even if we're not the right fit today.
Serving
Available across Hampton Roads.
Placement Consultation
Ready to talk about the next chapter?
Request a placement consultation or send us a note. We answer questions plainly and never rush families through a decision this big.