Empowering Minds, Building Resilience
Mental Health Skill Building
Support that helps clients enjoy the advantages of community living in a natural family-home environment — built around the person, not the paperwork.

Mental Health Skill Building at Thorough Care helps clients enjoy the advantages of community living inside a natural family-home environment. It is about building the practical, emotional, and social skills that make a full life possible — not about running someone through a curriculum.
Sessions are one-on-one and shaped by each client's individualized, person-centered plan. We work on communication, coping skills, self-advocacy, routines, relationships, and community engagement. Progress is measured by what the client wants their life to look like, not by a clipboard.
Areas of focus
- Coping strategies and emotional regulation.
- Communication and self-advocacy.
- Community engagement — friends, work, volunteering, and hobbies.
- Independent living routines — money, appointments, self-care.
- Coordination with clinical providers when needed.

Talk with us
Not sure if this fits?
Request a consultation or email info@thoroughcare.org and we'll help you figure it out.
Request a consultationNew to this? Read our Admissions & Referrals guide or contact our team.
Common questions
What families and coordinators ask us most.
How do I get DD Waiver funding?
Start with your local Community Services Board (CSB). Your support coordinator can screen for waiver eligibility, add you to the wait list, and — once slots open — help match you with a licensed provider like Thorough Care. We're happy to walk families through this on a call.
What is the SIS assessment?
The Support Intensity Scale (SIS) is a standardized assessment that measures the type and intensity of support a person needs across daily life, health, safety, and community activities. We use SIS results to shape each client's individualized, person-centered plan.
How do I make a referral?
CSB support coordinators can refer directly by calling us or emailing info@thoroughcare.org. Families can also contact us — we'll coordinate with the CSB for you. Bring the client's ISP or SIS results if you have them; if not, we'll help gather what's needed.
Do you accept Medicaid?
Yes. Thorough Care is a licensed Medicaid DD Waiver provider in Virginia. Waiver services covered by Medicaid are billed directly — there's no out-of-pocket cost to the family for covered services.
Is there a waitlist?
It depends on the home and the level of support requested. Call us for current availability — we'll give you a straight answer and let you know timelines even if we're not the right fit today.
Serving
Available across Hampton Roads.
Placement Consultation
Ready to talk about the next chapter?
Request a placement consultation or send us a note. We answer questions plainly and never rush families through a decision this big.

